Spare parts CLAAS, NEW HOLLAND, JOHN DEERE. Bosfor Ltd.

Spare parts

Please read the following return policy carefully in case of any dissatisfaction with your order:
  1. Return Requests and Timeframe:
    • You can submit your return request within 14 days from the delivery date of your order.
    • Please notify us of your return request via email or our customer service hotline.
  2. Return Conditions:
    • The product must be unused, unopened, and in its original condition.
    • The product should be returned with its complete original packaging.
    • Please have the supporting invoice or sales receipt available to support your return request.
  3. Return Process:
    • Once we receive your return request, we will evaluate your request for approval of the return process.
    • Upon approval, we will provide you with instructions detailing the return process.
    • In the return shipment, you are responsible for the shipping cost and ensuring the safe packaging of the product.
    • After the return process is completed, we will contact you for the refund or offer an alternative solution.
  4. Non-Acceptable Returns:
    • Used, opened, or products with compromised original condition cannot be returned.
    • Return requests made after the specified timeframe may not be accepted.
    • Return requests that do not meet our return conditions may be rejected.
  5. Customer Service:
    • For any assistance or information regarding the return process or any other concerns, please contact our customer service team.
    • The contact details of our customer service hotline are available on our website.
Please remember to strictly adhere to the mentioned conditions during the return process. We strongly recommend reviewing our return policy section for further information.

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